Can I Cancel Or Edit My Order?
Can I Cancel or Edit My Order?
Please carefully check your order summary before confirming your order as we may not be able to change this after the order has been placed.
This is because we have a very short window before the order is processed and packed ready to be collected by Royal Mail.
If you have confirmed your order and have found a mistake, please get in contact as soon as possible by popping us across an email to firstname.lastname@example.org along with your order number and the subject heading CANCEL, EDIT or AMEND and we'll try our best to get this changed for you.
Please keep in mind that we receive a high volume of orders & emails throughout the day so we cannot guarantee that we can cancel/change it in time before it has been processed and packed so please select your items carefully.
Can I Change the Shipping Address On My Order?
Again, please check this carefully before placing your order, however we understand that autofill & mistakes can occasionally happen.
Please pop us across an email as soon as you notice the incorrect address with the subject heading CHANGE ADDRESS and include your order number along with the updated address and we'll try our best to get this sorted for you.